Enterprise Support
Keep AI Running. Keep Value Growing.
Reliable Operations. Continuous Advancement.
Keep your AI environment supported, current, and ready to evolve with clear service commitments, proactive expertise, and ongoing improvements aligned with your business.
Access troubleshooting, incident management, and escalation with response targets and support coverage defined by your selected package.
Receive defect resolution, bug fixes, and corrective maintenance under agreed warranty and support terms to maintain platform reliability.
Access platform enhancements and expert guidance on emerging AI capabilities, with support to assess relevance and plan adoption.
Application monitoring, configuration management, preventive maintenance, and ongoing performance optimization.
Review platform health, resource utilization, and workload performance to improve operational efficiency.
Continuous Development
Build and release new capabilities, extend existing solutions, and adapt to capabilites through ongoing development and phased delivery.
Support That Scales with Your Ambition
Choose the right level of support, from essential resources and technical assistance to enterprise service commitments and specialists working as an extension of your team.
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Basic Support
Essential Guidance. Confident Start.
Get started with foundational resources and standard assistance to help your team navigate FinBlade and resolve everyday questions.
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Package.Free / Basic
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Support Model.Essential assistance
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Expert Access.Shared support team
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Coverage.Standard service hours
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Response.Standard request handling
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Operations.Customer-managed
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Development.Your team builds
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Guidance.Self-service resources
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Enterprise Support
Reliable Ops. Continuous Progress.
Keep critical AI operations supported with selected SLA, proactive reviews, and personalized services aligned with your selected service level.
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Packages.Max / MaxPro / MaxPro++
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Support Model.SLA-based support
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Expert Access.Assigned expertise by tier
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Coverage.Extended / 24×7 options
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Response.Severity-based targets
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Operations.O&M and proactive reviews
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Development.Options included by tier
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Guidance.Personalized technical advisory
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Team Augmentation
Your Team. Extended Expertise.
Bring FinBlade specialists into your delivery team to accelerate development and address complex requirements, and continuously extend your AI solutions.
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Package.Embedded specialists
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Support Model.Dedicated delivery capacity
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Expert Access.Shared support team
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Coverage.24/7 / + Agreed team schedule
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Response.Direct team coordination
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Operations.Scope delivery
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Development.DevOps and delivery
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Guidance.Hands-on support
Enterprise Intelligence That Moves Work Forward.
A complete, governed AI platform to search, analyze, create, automate and execute across your enterprise. Delivering immediate productivity gains and creating long-term institutional value.
AGENTIC COMMAND CENTER
AI-Supported Enterprise Operating Model
WORKFLOW AI
Connect, Automate, Orchestrate, Execute
STUDIO AI
Create, Connect, Visualize, Operate
AI Agents
Define, Reason, Orchestrate, Execute
DASHBOARDS & BI
Analyze, Visualize, Monitor, Act
DOCUMENT DIGITALIZATION
Extract, Structure, Validate, Activate
VIDEO AI / CCTV
Monitor, Escalate and React in Real-Time
ROUTE OPTIMIZATION
Faster, More Efficient and No Delays
MOBILE APP
Enterprise AI. Wherever Work Happens
Agentic Chat AI
Understand, Analyze, Create, Execute